Let’s face it. No one is infallible. And just like any other organisation, banks don’t always get it right!
There are a variety of reasons why a mistake can take place. A misunderstanding of bank policy, human error, inexperienced bank staff, all of which can attribute to an error being made.
If this ever happens, we have access to senior management in the bank, and our team’s knowledge and expertise will allow us to put forward a case for their decision to be reviewed and reversed. So in essence we become your guardians; protecting your interests, keeping the banks in check for you, and becoming your mediators when something goes wrong at their end.
Would you like to have our team overseeing your loan application, protecting your interests, and mediating for you if an error is made?